Terms & Conditions

1. Introduction

Welcome to N-Tech. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

2. Eligibility

There is no specific age requirement for using our services.

3. Account Registration

To access certain features, you may need to create an account. You agree to provide accurate and complete information and to keep this information updated.

4. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to use our services in any way that could damage or impair our website or interfere with any other party’s use of our services.

5. Payment Terms

All payments for our services must be made using the payment methods we provide. You agree to provide accurate billing information and to pay all charges incurred.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.

7. Termination

We may terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any changes become effective constitutes your acceptance of the new terms.

9. Contact Information

If you have any questions about these terms, please contact us at:

• Phone: 0878221887
• Email: support@n-tech.co.za

1. Introduction

At N-Tech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, payment information, and other contact details.

3. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, communicate with you, and personalize your experience.

4. Sharing Your Information

We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.

5. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Choices

You can access and update your account information and preferences by logging into your account. You can also contact us to request the deletion of your personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

• Phone: 0878221887
• Email: support@n-tech.co.za

1. Shipping Methods

We are currently using Postnets shipping service and may expand in the future. Shipping costs are calculated based on the shipping method you choose and the total weight of your order.

2. Processing Time

Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

3. Delivery Time

For standard shipping with Postnet, estimated delivery times are 3-5 business days. Delivery times may vary based on the destination.

4. Shipping Confirmation

You will receive a shipping confirmation email with your tracking number once your order has been shipped.

5. International Shipping

We offer international shipping to select countries. Please note that customs, duties, and taxes are the responsibility of the customer.

6. Shipping Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.

7. Contact Information

If you have any questions about shipping, please contact us at:

• Phone: 0878221887
• Email: support@n-tech.co.za

1. Returns

If a client is not satisfied with a purchase, it can be returned within seven days of delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.

Should an opened product be returned, a restocking fee of up to 25% will be charged, provided that all the original packaging and materials are included. If an opened item is returned without some or all of the original packaging and materials, we reserve the right, at our sole discretion, to levy an additional fee.

Goods returned in opened packaging must be in a condition suitable for resale. Software and consumables can only be returned if they have not been opened.

All products being shipped back should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. We will not be liable for damages if a product is damaged while being shipped to our offices. It is recommended to insure any items sent to us.

All orders canceled by the client prior to shipping (i.e., before fulfillment), for which payment has been received, will be refunded in full including any quoted delivery charges. Until the order is shipped (“fulfilled”), all payments made by the client and received by us are fully refundable deposits.

2. Replacements

All products sold are covered by the manufacturer’s original warranty, which is at least one year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honor these warranties as well.

If you have a faulty item, contact us, and we will assist you with the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to us, but we will cover the return shipping costs back to the customer.

In the unlikely event that a product is DOA (Dead on Arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways. This is part of our commitment to providing a satisfactory shopping experience.